At ………………… we understand that there is no “one-size-fits-all” answer when it comes to your business phone system. That’s why we offer a variety of voice services to fit your specific needs. We take an holistic approach to your technology to determine what is the best fit for your business as it is now and as you plan it to be in the future. We also provide the highest level of support and training to each customer. Our aim is to ensure a quality installation and continued satisfaction with your new business technology solution.
What Types of Phone Solutions Are Available?
Key System Unit (KSU) and KSU-Less
This basic business telephone system has a central switching device as its main component and is suitable for small businesses that have five to forty employees.
Its counterpart, the KSU-Less, is differentiated by its portability and flexibility. KSU-Less does not employ a central unit, and is more suitable for a smaller company consisting of ten or fewer employees. It’s a system with wireless capability, i.e. no wirings or phone cables.
Private Branch Exchange (PBX) and Hosted PBX
A PBX system is suited to a larger company with forty plus employees. It has advanced features such as automatic routing of incoming calls, and an uninterruptible power supply capability.
A hosted PBX system means that the switching devices are not installed on your company’s premises; instead your system will be hosted by a specific telephone provider, which means that you don’t need to be concerned with installation and maintenance.
Voice over Internet Protocol (VoIP) and Hosted VoIP
The VoIP is the latest innovation to take place in the world of unified communications. Such a system can work with any size company, but its price is dependent upon the number of users. It utilizes the internet, allowing the caller and the user to communicate with each other even if they are located in two different countries. All telephone functions can be operated through the computer itself, thus making it more convenient for users when assisting callers.
Hosted VoIP, similar to hosted PBX, is hosted by a service provider, thus allowing your business to save on installation and maintenance fees.
What About The Cloud?
More businesses are moving their data and services to the cloud. The cloud does away with problems associated with premise-based communications – physical space constraints, hardware obsolescence, incompatibility, etc.
………………… can assist you to accomplish a gradual transition to cloud services when appropriate. We examine your connectivity to determine to what extent your infrastructure is capable of handling cloud-based solutions. Then we determine which technologies on your current system are at or near the end of life and can be replaced with cloud-based solutions.